Planes Companies, agent for United Van Lines, packs all of the services you need for your relocation in one company. Our objective is to develop and maintain permanent relationships with our customers by providing outstanding service move after move, with no exceptions. Our goal is complete customer satisfaction. We pledge to find a way to exceed our customer’s expectations, no matter how great the challenge; to stand behind every service commitment; and to employ friendly, skilled, knowledgeable people who, in the event of a problem, will do whatever is necessary to make things right—right away. In short, we are dedicated to proving through our performance that United is the very best professional relocation provider in the world in the eyes of our most demanding critics—our customers. Our training programs and day-to-day procedures are built around doing what it takes to provide the best relocation services in the industry, and doing it with integrity. We are committed to the idea that our customers' perception of our service is the most important indicator of our success.
Excellent Customer Service is a Choice—Planes is committed to providing excellent service to our customers through an employee-oriented, quality conscious approach. We will provide accurate information, delivered with a sense of urgency, in a candid yet polite and courteous manner.
Providing Quality Service Since 1921
Planes Companies is a family-owned business. With just a single truck in Downtown Cincinnati, the first generation of the Planes family entered into the moving and storage business in 1921. Today, the company is in its third generation, operating a five-location company with over 200 trucks and 400 employees.
When the grandfather of John Planes, our CEO, opened the doors to Planes Moving & Storage, he not only started a moving company, but he also created a way for us to do business. Since then Planes Companies' first priority has been to provide quality service to our customers. Whatever the request, whenever the goods need to arrive, wherever the products have to be delivered, Planes Companies will exceed your expectations.